customer traffic studies to be used as a powerful sales and service
tool with little or no impact on the network organization. The
software generates a study that graphically displays busy rates,
list all available data, and calculates the number of lines needed
based on standard traffic models. TrafficWise TI™ can also
offer a point of differentiation in the customer service and support
arena allowing you to proactively recruit customers by demonstrating
an enhanced level of service compared to your competitors.
TI™ you can offer your
customers the "best in class" level of service.
organization, TI™ saves time, minimizes errors, decreases labor and increases
efficiency. By automating switch configuration, it eliminates
the need for manual operations and manpower costs don't increase
with the number of traffic study requests. Because one
individual can administer multiple switches and switch types,
TI™ reduces the need for
complex training and the level of expertise needed to perform
traffic studies. And since data is delivered as quickly as
every 30 minutes, network operation knows almost immediately if data
is interrupted. So you don't have to wait until the end of the
study to find out is wasn't set up correctly.
your sales and
marketing departments the
information they need to forecast sales of new services, identify
ideal customers for existing products and services, and further
segment your customers based on usage patterns. In addition,
TI™ will quantify the sales opportunity, telling you how many additional lines
a customer needs. TI™ automatically
tabulates and analyzes raw data, so your account executives can
spend their time selling. It generates weekly reports so your
systems designers can analyze and optimize your customers'
networks. And it identifies trouble spots in your customers'
networks so you can provide them with the right type and number of
lines. With TrafficWise TI™ you can offer your
customer the "best in class" level of service to help you win and
retain more customers.